Shipping Policy

our aim is to ship our products in a quick, safe and inexpensive manner. Your order will be shipped to you fully insured. We urge all customers to inspect the package for any damage or tamper before receiving or signing the receipt.

Processing Your Order

We usually dispatch your order within 24 hours. But, if the item ordered is under production, it may take longer to process your order. Should this happen, we will keep you informed by email.

Track Your Shipment

When your order is shipped from our warehouse, you will receive a Shipment email informing you about the items that were shipped, the Courier used to ship these items, the Courier’s website address, and a tracking number. Please visit the courier company’s website, and use the tracking number to know the status of your shipment.

Packaging

Every jewellery package from us arrives at your doorstep in a durable, tamper-proof packing. Please do not accept the package if it appears to have been tampered with. If a product is damaged, inform our customer service immediately.